Network Management Client Case Studies
Casey Communication Case Study
"Before switching to PretechtSM, there was always the risk that our server would crash during a power outage. Now we have 24/7 monitoring, detection and orderly shutdown with PretechtSM, plus other great support whenever we need it. PretechtSM has eliminated one of my worst nightmares and greatly improves the reliability of systems we need to serve clients and run our business."
Teresa Schroeder
Casey Communication, Inc
In summer 2006, Casey Communications, Inc. (CCI) experienced its first office power outage since switching to SSE's PretechtSM service. During prior power failures, CCI's server automatically switched to battery back up, then crashed if the battery power was depleted before power restoration. The only preventive tool was manual shutdown by the office manager, who previously scurried to the office at all hours in the race against disaster. In the most recent case, tenants were barred from the building during the power outage for safety reasons. Much to the firm's delight, PretechtSM had already taken care of its worst nightmare.
June Roesslein Interiors Case Study
"Knowing our system is monitored 24/7 from a remote location gives us the confidence and peace of mind that SSE will predict and handle problems before they affect our business operations with losses of valuable time and data. PretechtSM is the perfect solution for our small business."
Suzanne Novack
June Roesslein Interiors
As a small business with seven desktop computers, June Roesslein Interiors (JRI) President Barb Slavkin heard about SSE's PretechtSM service from her trusted banker. To explore whether PretechtSM made sense for this top-ranked interior design firm, SSE performed an initial scan of JRI's technology system for baseline information. The scan revealed signs of imminent failure for the network server's six-year-old hard drive. Knowing the dangers, SSE reviewed JRI's tape backup procedures and corrected a critical gap in backup coverage. Since new equipment purchases had not been budgeted, JRI planned to take a few weeks to review its options and costs. But within days, the server's hard drive failed as predicted.
