We know that this blog is about talking up other features of VoIP services, but maintaining the clarity of your phone calls is still an important area to consider. Whether you install another landline or migrate toward VoIP can make all the difference when it comes to how well connected your team is.
Not every business needs a comprehensive phone system. Depending on the size of your team (or how many employees you have working onsite), a virtual phone system might be the perfect choice. These systems allow for simple call forwarding, automated attendants, call screening, and more.
Choosing between an on-premises system or a cloud-based solution is a critical decision for any business. If you have an existing landline system and you don’t want to make the change, the decision is made for you—an on-premises system is what you’re using. Physical telephone services require plenty of equipment, whereas a cloud system (including SSE’s offering from RingCentral) provides a more flexible option and can easily accommodate upgrades and remote maintenance.
Every business has a budget, and choosing a phone system that fits yours is a must. It is always best to try to find an option that’s stable and reliable and allows you to keep to a predictable budget for the future. An on-premises solution can include costly installation, copious amounts of equipment, and several other upfront fees. A cloud-hosted system requires minimal upfront cost and much less legwork as you move forward.
As the sophistication of phone systems has increased, small companies are now able to onboard unique features that were previously unavailable to them through their old system. Whether you need to include call recording, softphones, automated attendants, or anything in between, look at what features are available through your provider so that you can decide which system is right for you.
How easy is it for your team to stay in touch? A modern business phone system should include support for teams that are seeking to accommodate remote employees. If you’re stuck with a rudimentary, landline phone solution, you might be facing more communication issues than you thought. Make staying in touch simpler than ever before, and choose a system that’s as flexible as you need it to be.