Managed IT Services Provider

Does your business need proactive, reliable IT service? Let the experts at SSE manage your IT.

Pretecht: An Outsourced Solution for Business

Our managed IT service offering branded as Pretecht, or Preventative Technology, is the complete technology solution for any small and mid-sized business. There’s no better option to ensure your business’s success. Our comprehensive solution set includes the following:

24x7 Help Desk Support

Work with Midwest based, client-focused technical experts in a timely manner to remediate any technical issue quickly and efficiently.

Proactive IT Management

Rest assured your network and PCs are being actively managed and maintained to prevent unnecessary downtime.

Virtual CIO (VCIO) Advisory Services

Plan proactively for technology and budget accordingly by strategically partnering with your assigned VCIO who will ensure your systems and investments align with your company’s goals and objectives.

Expertly Managed Project Services

Eliminate the headache associated with technology change as our team of dedicated project network engineers will properly plan with you and deliver solutions on time and on budget.

Multi-Layered Security

Reduce your risk against the multitude of outside threats and keep unintended downtime to a minimum with a basic cybersecurity plan in place. Out of the box, our service is CMMC Level 1 compliant and meets most insurance industry requirements.

Managed IT Services that Deliver Technical Solutions through Proven Processes

Proactive service is the key to maintaining our client’s network availability and enables their operational efficiency and business success. Our clients count on our consistent, reliable service each and every time they reach out for support. Our quality service is unparalleled with average client retention of 9+ years and 99+% CSAT score.

Delivered Consistently through Proven Processes

The only way to ensure the consistent delivery of a quality service is to have well-documented policies, procedures and checklists. SSE has invested significantly and is proud of our ISO 9001 compliant processes which allow us to consistently deliver first-class service. Our quality team works each and every day reviewing the work of our managed service’s teams to ensure we are following our proven processes and making improvements when and where necessary.

Out of the Box Cybersecure

As a small defense contractor, securing your next contract with your Prime or with the DoD directly could depend on securing your network to meet all 17 CMMC Level 1 controls, and of course, the corresponding 59 objectives. How do you do that cost effectively and focus on running your business? Out of the box our Pretecht offering meets CMMC Level 1 requirements. When you outsource your network to SSE, we will take care of the rest. It’s just that easy!

Industries We Serve

When your IT system availability and the security of your data is critical to your business, SSE is the partner of choice. Companies in the following industries turn to SSE to help them manage their mission-critical systems and protect their businesses.

Aerospace & Defense

Aerospace & Defense

Manufacturing

Manufacturing

Financial Services

Financial Services

Professional and Engineering Services

Professional and Engineering Services

Frequently Asked Questions

Managed Service Providers (MSPs) offer a broad spectrum of network, application, infrastructure, and security services. These services are delivered continuously and can be managed directly at the customer’s location, from a customer data center, or from a third-party data center. MSPs often provide their own unique services in addition to those of other providers, such as third-party cloud, anti-virus, backup, firewall, patching, and remote access management.

Partnering with an MSP offers strategic advantages over hiring your own IT staff.

  1. An MSP provides on-demand access to a wide range of skilled resources. This means you have the expertise you need exactly when you need it. For instance, you might only need access to highly skilled network engineers once every couple of years to architect and build a new network. On the other hand, you might require daily support from a Help Desk.
  2. MSPs bring the added value of having tested, and standardized tools used for key services and cybersecurity such as backup and disaster recovery, antivirus, and multi-factor authentication. This means you benefit from not only the best-in-class tools, but a team of well-trained resources in those specific tools to optimize their usage in your environment.
  3. IT staff can be highly transitory. Most IT resources love the challenge of learning a new technology or IT environment, but don’t want to hang around to manage it. Avoid costly hiring and get the best, right resource when and where you need them.

Therefore, partnering with an MSP not only enhances the quality of the services you receive but also saves you the time, effort, and cost of managing an in-house IT team. It’s a win-win situation!

If your goal is to concentrate on your key business issues rather than IT management tasks, then yes – you need a managed IT service provider. Of course, every company is unique, and the need for a managed service provider is influenced by various factors. But, if your business experiences any of the following, it may be time to contact an MSP:

  • User downtime that prohibits productivity
  • Significant and costly turnover of IT staff
  • Clients or vendors who are looking for you to have basic cybersecurity controls in place
  • Business disruptions due to malware infections
  • What feels like an open checkbook of unmanaged expenses

Fortunately, with the help of a managed service provider, your business can increase your system availability to support operations, can save time and money, can secure your data, and can simplify your life with peace of mind that all things IT are taken care of.

Learn How to Choose the Right MSP for Your Business

Why Partner With SSE

When outsourcing your IT, you want a trusted, reliable partner with the expertise and experience to ensure your systems are available and your data is secure. Look no further than SSE. Our long-term client partnerships are a testament to our service and the industry recognition is a validation of our expertise.

MSPmentors’ 501 Global list of Top Managed Service Providers Worldwide

  • 2024 Ranked #56
  • 2023 Ranked #145
  • 2022 Ranked #233

St. Louis Small Business Monthly

  • 2023 “Best Cyber Security Firm”
  • Six-time winner “Best IT Firm”
  • Three-time winner “Best in Customer Service”

Additional Managed IT Services

When you need a trusted partner to help your business succeed, turn to SSE’s managed services.

Ready for Consistent, Reliable IT Service?

Contact Us

Gain peace of mind with a partner that will keep your systems up and running and your data secure.  Complete the form below to contact SSE today.

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